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Terms of Service

Last updated on: December 4, 2025

§ 1. General Provisions

  1. These Terms of Service govern the provision of consulting services by Capital Trust Advisors, S.L. to the Client. An engagement is confirmed upon the signing of a specific Letter of Engagement which references these general terms.
  2. These terms apply to all services offered by Capital Trust Advisors unless otherwise explicitly agreed upon in writing. The Client's own terms and conditions shall not apply.
  3. Capital Trust Advisors reserves the right to amend these terms at any time. The most current version will be available on our website. Continued use of our services constitutes acceptance of the amended terms.
  4. All agreements, amendments, and legally relevant declarations must be in written form to be valid. This includes any waiver of this written form requirement.

§ 2. Definitions

  • Platform – Refers to the website and any client portal operated by Capital Trust Advisors for communication and document exchange.
  • User – Refers to the Client, which may be a natural person or legal entity engaging the services of Capital Trust Advisors.
  • Account – Refers to the secure client portal account created for the User to facilitate the secure exchange of information.
  • Services – Refers to the financial, tax, audit, and advisory services provided by Capital Trust Advisors as detailed in the Letter of Engagement.
  • Regulations – Refers to these Terms of Service, which constitute the general agreement between the parties.

§ 3. Type and Scope of Services Provided

  1. The specific scope, nature, and duration of the services to be provided are detailed in a separate Letter of Engagement. This may include tax planning, audit preparation, corporate finance advisory, and other related professional services. The advice provided is based on the laws in effect at the time of consultation.
  2. Our services constitute advisory and consulting work. Capital Trust Advisors does not make management decisions on behalf of the Client. The implementation of any recommendations rests solely with the Client.
  3. We are obligated to perform the services with due professional care and diligence. The information and documents provided by the Client are assumed to be complete and accurate.
  4. Oral information and recommendations are not binding until confirmed in writing. Reports and analyses are for the Client's internal use only unless otherwise agreed.

§ 4. Technical Requirements

  1. The Client is responsible for ensuring they have the necessary technical infrastructure (internet access, current browser, PDF reader) to access the client portal and receive electronic communications from us.
  2. Capital Trust Advisors is not liable for any service disruptions caused by the Client's failure to meet these technical requirements.
  3. The Client is responsible for the security of their login credentials for the client portal and must notify us immediately of any suspected unauthorized access.

§ 5. Rights and Obligations of the User

  1. The Client shall provide all necessary information, documents, and data required for the performance of the services in a timely and accurate manner. Delays may impact project timelines and outcomes.
  2. The Client is obligated to pay the fees for the services as stipulated in the Letter of Engagement. Invoices are payable within 30 days of receipt unless otherwise agreed.
  3. The Client agrees to use the advice and reports provided by Capital Trust Advisors for their intended purpose only. Any disclosure to third parties requires our prior written consent. The client indemnifies us against any claims from third parties resulting from unauthorized disclosure.
  4. The Client must inform Capital Trust Advisors of any changes in their business circumstances that may be relevant to the services being provided.
  5. The Client shall not use any information obtained through our services for illegal activities or in any way that contravenes applicable laws and regulations.

§ 6. Final Provisions

  1. This agreement shall be governed by and construed in accordance with the laws of Spain. The place of jurisdiction for any disputes arising from this agreement is Madrid, Spain.
  2. Should any provision of these terms be or become invalid, the validity of the remaining provisions shall not be affected.
  3. The parties shall endeavor to replace the invalid provision with a valid one that comes closest to the original economic purpose.